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How do I calculate the shipping rate for any item?

To quickly and easily calculate the shipping rate for any destination, just add the desired item(s) to your shopping cart, and then select your country from the Shipping Calculator tool at the bottom of the cart. The total shipping cost and your order total with shipping will automatically be shown.

Shipping to the United States and Puerto Rico

Value Shipping (Estimated 3-6 business days): We offer value shipping to United States (including APO, FPO, DPO) and Puerto Rican shipping addresses for a flat rate of $1.95. Orders with Value Shipping are typically shipped via UPS Mail Innovations, but may be shipped with a different method. To qualify for free value shipping, the order total must be over $10. Delivery Confirmation is included free of charge.

Standard Shipping (Estimated 2-5 business days): We offer standard shipping to United States (including APO, FPO, DPO) and Puerto Rican shipping addresses for a flat rate of $2.95. To qualify for free standard shipping, the order total must be over $25. USPS Delivery Confirmation is included free of charge.

Expedited Shipping (Estimated 1-3 business days): We offer expedited shipping via USPS Priority Mail to United States (including APO, FPO, DPO) and Puerto Rican shipping addresses for a flat rate of $5.95. To qualify for free expedited shipping, the order total must be over $60. USPS Delivery Confirmation is included free of charge. Please note that although this is an expedited shipping option, the USPS does not make any guarantees about the delivery date, and delays are possible. However, expedited mail is expected to arrive faster than standard mail.

Express Shipping (Guaranteed 1-2 business days): We offer express shipping via USPS Priority Mail Express to United States (including APO, FPO, DPO) and Puerto Rican shipping addresses for a flat rate of $23.95. Express shipping will arrive by the specified delivery date on the tracking number (1 or 2 business days, depending on location), and if it does not arrive by the specified delivery time, you will be eligible for a full refund of the shipping fee.

Shipping to Canada

USPS First-Class International Parcel Service (Estimated 4-7 business days): We offer shipping via USPS First-Class International to Canadian shipping addresses. The shipping rate is directly determined by USPS rates -- what you pay for shipping is the amount we pay to ship the product to your address. A USPS E-delivery confirmation number number will be provided free of charge, which can be used to track the progress of the shipment. For Canadian orders, the tracking number may also be used on the Canada Post website for more detailed tracking information.

The shipping cost can be calculated by adding all of the desired items to cart, and then using the Shipping Cost Calculator feature at the bottom of the shopping cart page.

Sticker-Only Orders (Estimated 4-7 business days): For orders containing only stickers, a flat rate of $1.95 is charged for Canadian shipping destinations. To qualify for free sticker shipping, the order total must be $15 or over.

International Shipping Discounts: International orders, including being shipped to Canada, are eligible for a reduction of the shipping cost equal to 10% of the order sub-total, up to a maximum of the total shipping cost. For example, if the shipping cost is $10, this discount cannot exceed $10. No action is necessary to redeem this offer -- it is automatically calculated for you at checkout.

International Shipping

USPS First-Class International Parcel Service (Estimated 6-15 business days): For all other shipping addresses not in Canada, the United States, or Puerto Rico, we offer shipping via USPS First-Class International. The shipping rate is directly determined by USPS rates -- what you pay for shipping is the amount we pay to ship the product to your address. A USPS customs number will be provided free of charge, which can be used to track the progress of the shipment until it leaves the United States.

The shipping cost can be calculated by adding all of the desired items to cart, and then using the Shipping Cost Calculator feature at the bottom of the shopping cart page.

Sticker-Only Orders (Estimated 6-15 business days): For orders containing only stickers, a flat rate of $2.95 is charged for shipping destinations outside of the U.S., Canada, and Puerto Rico. To qualify for free sticker shipping, the order total must be $20 or over.

International Shipping Discounts: International orders are eligible for a reduction of the shipping cost equal to 10% of the order sub-total, up to a maximum of the total shipping cost. For example, if the shipping cost is $10, this discount cannot exceed $10. No action is necessary to redeem this offer -- it is automatically calculated for you at checkout.

Regarding the Use of Letter Envelopes

For orders containing 3 or fewer sets of stickers only, we may use a plain letter envelope to ship the order. This does not affect the expected shipping speed, and it may actually quicken the shipping since plain letter envelopes are generally subject to fewer inspection procedures.

How will my order be delivered?

All orders are shipped via the United States Postal Service (USPS). For USA-based orders, this usually means the package will be delivered with your ordinary letter mail in your mailbox, or if the package is too big to fit in the mailbox, it may be left outside the mailbox, at your door, or wherever else large USPS packages are typically left at your address.

For international orders, the USPS is only responsible for delivering the package to the destination country. After the package arrives in the destination country, it is tendered to the national postal carrier of that country (i.e., whichever entity is responsible for official mail in the country), and they will complete the delivery in the way that they usually deliver mail. In most cases, the package is delivered in the same way that normal mail is delivered (to a mailbox, directly to the door, etc.). Sometimes, a customs duty may be assessed on bringing the package into the country, and it may be held at a local government post office until the recipient pays the customs duty. A notice will usually be left at the recipient's address informing them that a package is awaiting pickup from the post office.

Mail delivery practices can vary widely depending on your country. If you have any questions about how to expect your mail to be delivered, we would recommend contacting your country's national postal carrier regarding international deliveries.

Return/Exchange Policy

All cubes are visually inspected before they are shipped out. However, in the off chance that the product is defective or suffers damage during the shipping process, you may contact us regarding the issue at support@thecubicle.us or by using the Contact Us form.

Return requests for non-defective merchandise are generally accepted for unopened or very lightly used products within 2 weeks of receiving the products, but please Contact Us with your specific situation first. The buyer is responsible for returning the items to us in the original condition, with original product packaging and manuals.

Last Updated: November 2, 2014
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